Frequently Asked Questions

Cirqle devices emit strong signals that can connect with a phone even when they're not touching. However, there may be times when your device doesn't connect on the first try,

For iPhones, we recommend positioning the device to the upper back of the phone for a better signal. For Android phones, we recommend positioning the device to the middle back of the phone.

Try moving your device in and out of range to reinitiate a connection. If you're still having trouble, please contact us at We're happy to help! :)

Any phone that is NFC enabled. For iPhones, that's anything newer than the iPhone 6.

To turn your phone number into a link, enter your phone number in this format: "tel:1-###-###-####"

A Cirqle device is required to share your profile with others. However, other users can still add you as a friend.


We keep an email on file in case you have an issue with your account and we need an alternate means to contact you.

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